Shipping policy

Shipping Policy

Order Processing

Orders are usually processed within 1 to 3 business days.

You will receive an email confirmation once your order has been placed. If tracking is available for your chosen shipping method, tracking details will be sent once your order has been dispatched.

Shipping Locations

We currently ship to the United Kingdom and the United States.

Shipping Costs

Shipping costs are calculated and shown at checkout before you complete your order. Available shipping options may vary depending on your location.

UK Shipping

UK orders are shipped using Royal Mail services.

Estimated delivery times are shown at checkout and may vary depending on the shipping option selected.

United States Shipping

US orders are shipped using Royal Mail international services.

Please note that international delivery times can vary depending on customs, local postal services, and destination.

Customs, Duties and Taxes

For international orders, customers are responsible for any customs charges, import duties, taxes, or fees that may apply in their country.

We are not responsible for delays caused by customs processing.

Incorrect Addresses

Please make sure your shipping address is correct before placing your order.

If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for any additional postage costs to resend the item.

Lost or Delayed Orders

If your order has not arrived within the expected delivery window, please contact us at nerdplayerone@gmail.com and we will do our best to help.

Contact

For any shipping questions, contact us at nerdplayerone@gmail.com.